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Shipping costs - delivery types - delivery times

Important information for US customers

Unfortunately, due to the current situation of the COVID-19 pandemic, no shipping company from Europe reliably delivers packages to the USA.

Some of the packages are sent back.

The lampworkers from the USA can continue to order the tools in our shop, but they will be shipped later - as soon as the operation at the transport companies normalizes.

We apologize for the inconvenience.

Deliveries within Europe will continue to be processed and shipped normally.

Stay healthy!

Wichtige Information für Käufer aus den USA

Leider liefert, aufgrund der aktuellen Lage der COVID-19-Pandemie, kein Versandunternehmen aus Europa zuverlässig Pakete nach USA.

Teilweise werden die Pakete zurückgesendet.

Die Lampworker aus den USA können die Werkzeuge in unseren Shop weiterhin bestellen, der Versand erfolgt jedoch später, sobald sich der Betrieb in den Versandunternehmen normalisiert hat.

Wir entschuldigen uns für die Unannehmlichkeiten!

Die Lieferungen innerhalb Europa werden weiterhin normal abgewickelt und versendet.

Bleibt gesund!

Delivery time:

Delivery within Germany is within 4-6 days after order confirmation (in case of agreed advance payment after the date of your payment order).

For shipping outside Germany, the delivery time is increased by a further 2-9 working days (depending on the destination country).

Information for the calculation of the delivery date
The deadline for the delivery begins with payment in advance on the day after the payment order has been issued to the transferring credit institution or in the case of other forms of payment the day after the contract is concluded and ends with the end of the last day of the deadline. If the last day of the deadline falls on a Saturday, Sunday or a public holiday recognized by the State as a place of delivery, the next working day shall be replaced by such day.

If the customer has selected the payment method "cash", he can pick up the goods at the location of the seller.

You have the following shipping options:

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Please take care when ordering to choose the correct shipping option!

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Shipping with GLS to Germany

€ 4.90 one-time, regardless of the number of the goods purchased.

Shipping with Hermes Logistik GmbH

in the following EU countries:

Belgium, Denmark (excluding Greenland and Faroe Islands), Estonia, Finland (excluding Åland), France (excluding overseas territories), United Kingdom of Great Britain and Northern Ireland (excluding overseas territories), Greece, Ireland, Italy (except Livigno, Vatican, San Marino), Latvia, Lithuania , Luxembourg, the Netherlands (excluding overseas territories), Austria, Poland, Portugal (except Azores and Madeira), Sweden, Slovakia, Slovenia, Spain (except Ceuta, El Hierro, Fuerteventura, Gran Canaria, La Gomera, Lanzarote, La Palma, Melilla,Tenerife), Czech Republic, Hungary, Cyprus

€ 9.90 one-time, regardless of the number of the goods purchased.

Shipping with Hermes Logistik GmbH to Liechtenstein, Monaco, Switzerland

€ 16.90 one-time, regardless of the number of the goods purchased.

Shipping with German Post to EU and non-EU countries

(worldwide)

per item - 8,33 €

DHL shipping to non-EU countries

(worldwide)

€ 40 one-time, regardless of the number of the goods purchased.

In the case of shipment to the non-EU country, additional taxes or charges (eg customs duties) which are not paid or charged by us are paid by you directly to the responsible customs authorities, or tax authorities. Please contact the authorities for details.

Supplies to non-EU countries, are of the German VAT (19%) free.